Delivery & Returns Policy

FREE SHIPPING:

• On all orders above 10,000 for those orders within Nairobi.

SHIPPING COSTS:

• Shipping is automatically calculated prior to submitting payment information.

PROCESSING TIME:

• All orders are processed, verified and shipped within 2-4 business days or sooner.

 

RETURN POLICY:

• No Refunds.
• We will issue in store credits

RETURNS FOR STORE CREDITS MUST MEET THESE REQUIREMENTS:

• Merchandise must be returned within 2 business days of receipt.
• Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags must still be intact. Items must be in a condition suitable for resale.
• Merchandise must have all tags, including any hangtags attached.
• Any merchandise marked "Final Sale" cannot be returned.

SHIPPING FEES ARE NOT REFUNDABLE.